fbpx

FREQUENTLY ASKED QUESTIONS

Answers to some common questions. We hope you find what you're looking for, but if you have remaining queries please contact us!

General Information - All Tours

We walk in rain, hail or shine – until our extreme heat policy kicks in. If a day’s forecast is a temperature of 44 degrees Celsius or higher 24 hours before any tour begins, it will be cancelled and notification will be sent out.

Otherwise, we follow a European mentality: “There is no such thing as bad weather, there is only bad clothing.”

Tours also do not run on certain days for personal reasons from time to time. For more information please refer to our Terms and Conditions.

On our two-hour Adelaide tours we walk about 2.5 kilometres (1.6 miles). We suggest wearing comfortable walking shoes, either open or closed, regardless of your fitness level.

Our tours are non-refundable for change of mind. However, if we have to cancel, you can either reschedule or receive a refund.

Please refer to our Terms and Conditions for more information.

Yes, all tours are wheelchair-accessible – there is flat terrain except one walkway on our two-hour route where a lift is accessible.

We don’t have scheduled breaks, so we recommend to use a bathroom and stock up on water (and snacks if needed) before departure. You will be stopping repeatedly on any tour to rest your legs though!

This varies from day to day, but is managed by estimated numbers where guides are appropriately available. If there is only one person, a tour still runs. Private tours are available for everyone, from a solo traveller, to a family, to a corporate or school group.

All tour start times and locations are listed with their respective information on the appropriate website page.

All tours end within the Adelaide city centre, with easy transport options close by to take you to your next destination.

No, any child under 5 is allowed to join a tour free of charge! Although we generally don’t recommend our Adelaide tours for children under 10 years old, because of the walking involved and length of tours.

Tours for students aren’t defined – we will modify our knowledge based on what the school’s needs are for the student group.

All tours are on location in the Adelaide CBD. We conduct the tour in a public space with teachers and chaperones present. Please email us at info@flamboyancetours.com.au for more information!

We most certainly do! Email us at info@flamboyancetours.com.au with details of your group size, company and what you would like from a tour. Whether it’s for a group bonding exercise or educational purposes, we can work together to create a relevant event!

Unfortunately no, we specialise in walking tours and don’t offer vehicle services.

If for any reason you are unsatisfied with the product or service you have been provided, please email info@flamboyancetours.com.au detailing the issue and we will resolve the matter as soon as possible.

Tips-Based Walking Tour

Most companies call this a ‘free walking tour’. We follow a similar concept, letting you know up front that tipping what you think the tour was worth when it’s finished is highly appreciated.

Flamboyance Tours does this because we think everyone should have access to a general city walking tour, where you’re not restricted by budget. We also wrote a blog about this type of tour in Adelaide!

This is a question we often get, so we wrote a blog about it to give you our best possible answer. You can read that here.

It is preferred. Reserving your place online gives us your details in the event of any emergency cancellation. It also assists us to know estimated numbers so we can have the right amount of guides to maximise your experience.

If you are a group of more than eight, you will need to book a private tour. This is to maximise the group experience by keeping participant numbers at a manageable level. You will risk not being able to join if you turn up as a big group unannounced.

Yes! We want to make sure this tour can be done by all travellers, even if you only have one day in Adelaide! Though the duration will be modified – if there are four or less people, the tour will run for 90 minutes.

Yes, but any child under 16 must be accompanied by an adult, and they must be registered when the booking is made.

This is the most frequent of our Adelaide tours, running seven days a week. In the winter months from 2020, tours will operate four days a week and travellers have the option to do this as a private Adelaide walking tour on the other days (minimum 2 people).

The F Factor Food Tour

Unfortunately, if you have an intolerance relating to sweets (chocolate and cake), we wouldn’t recommend it. It is mostly sweet food on this tour.

For lifestyle choices, this Adelaide food tour provides samples of (and (talks about) meat and dairy-laced products. It is not suitable for vegans, while vegetarians can enjoy the tour by skipping the first sample tasting.

We have a limit of 15 people for this tour.

There are samples along the tour of fritz, Haigh’s chocolates and frog cakes, before you take home some extra goodies to enjoy!

We suggest you have a light lunch prior to taking the tour if it’s in the afternoon, this will very much be your dessert!

This is an Adelaide food tour not wholly focused on the Adelaide Central Market, but incorporates it as it gives context to some of the local foods we want to show you. We spend about a third of the walking tour around the area, but we highly recommend you spend time perusing stalls either before or after the tour depending on which day you join us (see tour page for details).

Travel Plans and Tips Lists

This depends on how long you are going for in total. The price will be determined based on the hours of work to complete the plan. We must take in to account your destinations, how many places you are visiting, and how long you are in each city for.

Please email info@flamboyancetours.com.au to enquire.

No. We are not a booking agency – all travel plans and tips lists are based on recommendations and fact only, and intended for those who want expert knowledge on what to see and do. It is still up to you to make your personal bookings for flights and accommodation.

We wouldn’t reveal all our secrets. But we do specialise in Australian and European travel…

Email us at info@flamboyancetours.com.au with your request. We have many cities in the works, and if your requested city is on our list, we’ll proritise it so you can have it and get away on your dream holiday!

Still have a question?

Book Now