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FAQs

FREQUENTLY ASKED QUESTIONS

Answers to some common questions. We hope you find what you're looking for, but if you have remaining queries please contact us!

General Information - All Tours

We walk in rain, hail or shine – until our hot weather policy kicks in. If a day’s forecast is a temperature of 44 degrees Celsius or higher 12-24 hours before any tour begins, it will be cancelled and notification will be sent out. Walkers will be contacted for the option of a refund or rescheduling.

Otherwise, we follow a European mentality: “There is no such thing as bad weather, there is only bad clothing.”

We rarely cancel tours because of wet/wintry weather. Adelaide’s climate is quite manageable in the colder months, and this will be done only when deemed absolutely necessary for the safety of those involved. If this happens guests are entitled to a refund or reschedule, and will be notified in reasonable time ahead of the tour’s starting time.

For more information on tour cancellations, please refer to our Terms and Conditions.

If given more than 24 hours’ notice ahead of a tour starting, Flamboyance Tours is happy to provide one reschedule for any booking, a gift card with the amount paid to be used at a future time, or provide a refund. No reschedules, gift cards or refunds are given within 24 hours of any tour. No-shows will be charged the full price.

If we cancel a tour due to extreme weather or other unforeseen circumstances, guests will receive a full refund or the chance to reschedule.

Please refer to our Terms and Conditions for more information, phone Katina on 0491453222 or email info@flamboyancetours.com.au for any assistance. 

This varies between tours, but we believe smaller groups enhance the experience. Our Port Adelaide Walking Tour, Jimmy C Street Art Tour and food tour The F Factor each have a maximum of 10 people. The Welcome To Adelaide tours caters to slightly bigger numbers if necessary, but a lot of the time groups average around five to six people.

Private tours can be as big or as small as requested. They are available for everyone, from a solo traveller, to a family, to a corporate or school group.

We strive to ensure all inquiring guests can join us for a tour around Adelaide.

If you’re ridin’ solo, contact us with your desired tour and date. We can determine if a tour is operating, or try to arrange an alternative option.

On our Welcome To Adelaide tour we walk about 2.1 kilometres (1.3 miles). We suggest wearing comfortable walking shoes, either open or closed, regardless of your fitness level.

Yes, all tours are accessible – there is flat terrain on all regular tours, and on private tours there are buildings we visit that are all accessible by lift.

We don’t have scheduled breaks on our shorter tours, so we recommend to use a bathroom and stock up on water (and snacks if needed) before departure.

On our tours of more than two hours, or private tours, there are opportunities for toilet and drink breaks.

You will be stopping repeatedly on any tour to rest your legs though!

All tour start times and locations are listed with their respective information on the appropriate website page.

All tours end within the Adelaide city centre, with easy transport options close by to take you to your next destination.

No, any child under 5 is allowed to join a tour free of charge! If you can tell us you’re bringing the little ones when booking, you’d be a champion in our eyes!

We offer six school-focused itineraries, some of which are modified versions of our regular tours, and others unique.

All tours are on location in the Adelaide CBD. Staff have Working with Children Checks, and tours are conducted in a public space with teachers and chaperones present. We have a Child Safe Environments Policy and Code of Conduct, viewable here. Please email us at info@flamboyancetours.com.au for more information, or visit our School Tours page!

We most certainly do! Email us at info@flamboyancetours.com.au with details of your group size, company and what you would like from a tour. Whether it’s for a group bonding exercise or educational purposes, we can work together to create a relevant event!

No, we don’t – we specialise in walking tours and don’t offer vehicle-led services. We can guide if a vehicle and driver are provided by you though, so get in touch if you need us to compliment your Adelaide experience!

If for any reason you are unsatisfied with the product or service you have been provided, please email info@flamboyancetours.com.au detailing the issue and we will resolve the matter as soon as possible.

The F Factor Food Tour

Unfortunately, if you have the likes of a gluten intolerance or a nut allergy, we wouldn’t recommend it.

For lifestyle choices, this Adelaide food tour discusses and provides samples of meat (pork/beef) and dairy-based products. It is unfortunately not suitable for vegans, but vegetarians can attend and receive a substitute to the fritz sample (there are various vegetarian lunch options to choose from also). This must be outlined at the time of booking.

We have a maximum of 10 people on this tour at any time.

Samples along the tour include a slice of fritz meat, Haigh’s chocolates, a frog cake and some nuts, as well as an iced coffee drink with a bakery lunch. You then take home a surprise dessert, and some extra goodies to enjoy!

This is an Adelaide food tour not wholly focused on the Adelaide Central Market, but incorporates it as it gives context to some of the local foods we want to show you. We spend about a third of the walking tour around the area, but we highly recommend you spend time to look at the stalls after the tour.

We also offer the Adelaide Central Market Tour if you want to fully immerse yourself in the market’s history, where you visit different stalls to where we go on The F Factor.

Adelaide Central Market Tour

The Adelaide Central Market food tour is suitable for vegetarians, vegans and those with gluten free requirements. We ask that you specify on booking to determine the correct tastings as they have to be modified based on preferences.

Those with a nut allergy can also join, though we encourage you to enquire with us first before booking.

We have a maximum of 10 people on this tour at any time.

Samples along the tour include a boiled lolly, milk tasting, empanada, cheese sample and native greens.

The Adelaide Central Market Tour completely takes place in the market.

Our other food tour, The F Factor, discusses our quirky local foods. It finishes in the market and briefly explains the overall history, but stalls visited on that tour differ to those visited on this tour. So it’s easy to fit in both if you’re obsessed with food!

As the Adelaide Central Market Tour is only one hour long, we focus on the tastings and stories during this time. We provide exclusive discounts to you at the end of the tour, as well as a list of stalls visited, so you can take your time in buying items later. The discounts are valid for the day of your tour and stallholders always look forward to seeing you return!

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