FREQUENTLY ASKED QUESTIONS

Answers to some common questions. We hope you find what you're looking for, but if you have remaining queries please contact us!

General Information - All Tours

On our two-hour tours we walk about 2.5 kilometres (1.6 miles). We suggest wearing comfortable walking shoes, either open or closed, regardless of your fitness level.

Yes, all tours are wheelchair-accessible – there is flat terrain except one walkway on our general route where a lift is accessible.

We don’t have scheduled breaks, so we recommend to use a bathroom and stock up on water (and snacks if needed) before departure. You will be stopping repeatedly on the tour to rest your legs though!

All tour start times and locations are listed with their respective information on the appropriate website page.

All tours end within the Adelaide city centre, with easy transport options close by to take you to your next destination.

This varies from day to day, but is managed by estimated numbers where guides are appropriately available. If there is only one person, a tour still runs. Private tours are available for everyone, from a solo traveller, to a family, to a corporate or school group.

We walk in rain, hail or shine – until our extreme heat policy kicks in. If a day’s forecast is a temperature of 44 degrees Celsius or higher 24 hours before any tour begins, it will be cancelled and notification will be sent out.

Otherwise, we follow a European mentality: “There is no such thing as bad weather, there is only bad clothing.”

For more information please refer to our Terms and Conditions.

Our tours are non-refundable for change of mind. However, if we have to cancel, you can either reschedule or receive a refund.

Please refer to our Terms and Conditions for more information.

Tours for students aren’t defined – we will modify our knowledge based on what the school’s needs are for the student group.

All tours are on location in the Adelaide CBD. We conduct the tour in a public space with teachers and chaperones present.

We most certainly do! Email us at info@flamboyancetours.com.au with details of your group size, company and what you would like from a tour. Whether it’s for a group bonding exercise or educational purposes, we can work together to create a relevant event!

If for any reason you are unsatisfied with the product or service you have been provided, please email info@flamboyancetours.com.au detailing the issue.

Tips-Based Walking Tour

Most companies call this a ‘free walking tour’. We follow a similar concept, letting you know up front that tipping what you think the tour was worth when it’s finished is highly appreciated.

Flamboyance Tours does this because we think everyone should have access to a general city walking tour, where you’re not restricted by budget. We also wrote a blog about this 🙂

This is a question we often get, so we wrote a blog about it to give you our best possible answer. You can read that here.

It is preferred. Reserving your place online gives us your details in the event of any emergency cancellation. It also assists us to know estimated numbers so we can have the right amount of guides to maximise your experience.

If you are a group of more than eight, you will need to book a private tour. This is to maximise the group experience by keeping participant numbers at a manageable level.

Yes, but any child under 16 must be accompanied by an adult, and they must be registered when the booking is made.

The F Factor Food Tour

Unfortunately, if you have an intolerance relating to sweets (chocolate and cake), we wouldn’t recommend it. It is mostly sweet food on this tour.

For lifestyle choices, this tour talks about and provides samples of meat and dairy-laced products. It is not suitable for vegans, while vegetarians can enjoy the tour by skipping the first sample tasting.

We have a limit of 20 people for this tour.

That would be ruining the surprise! As well as samples along the tour, you take home a couple of local treats to enjoy!

Travel Plans and Tips Lists

This depends on how long you are going for in total. The price will be determined based on the hours of work to complete the plan. We must take in to account your destinations, how many places you are visiting, and how long you are in each city for.

Please email info@flamboyancetours.com.au to enquire.

No. We are not a booking agency – all travel plans and tips lists are based on recommendations and fact only, and intended for those who want expert knowledge on what to see and do. It is still up to you to make your personal bookings for flights and accommodation.

We wouldn’t reveal all our secrets. But we do specialise in Australian and European travel…

Email us at info@flamboyancetours.com.au with your request. We have many cities in the works, and if your requested city is on our list, we’ll proritise it so you can have it and get away on your dream holiday!

Still have a question?