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FAQs

FREQUENTLY ASKED QUESTIONS

Answers to some common questions. We hope you find what you're looking for, but if you have remaining queries please contact us!

General Information - All Tours

We don’t require any proof of COVID-19 vaccination on any of our tours. However, we are subject to any mandates of places we visit and we will update individual tour pages with necessary information as it comes to hand. Tours will not be altered for reasons relating to this – we are proud of the routes we take guests on and believe they are the best possible representation of our storytelling.

Our rolling statement about operations post-COVID can be read here. It is updated in accordance with federal and state government advice.

We walk in rain, hail or shine – until our hot weather policy kicks in. If a day’s forecast is a temperature of 44 degrees Celsius or higher 12-24 hours before any tour begins, it will be cancelled and notification will be sent out. Walkers will be contacted for the option of a refund or rescheduling.

Otherwise, we follow a European mentality: “There is no such thing as bad weather, there is only bad clothing.”

We rarely cancel tours because of wet/wintry weather. Adelaide’s climate is quite manageable in the colder months, and this will be done only when deemed absolutely necessary for the safety of those involved. If this happens guests are entitled to a refund or reschedule, and will be notified in reasonable time ahead of the tour’s starting time.

From time to time, tours also do not run on certain days for personal reasons. For more information please refer to our Terms and Conditions.

If given more than 24 hours’ notice ahead of a tour, Flamboyance Tours is happy to provide one reschedule for any booking, a gift card with the amount paid to be used at a future time or provide a refund. No reschedules, gift cards or refunds are given within 24 hours of any tour. No-shows will be charged the full price.

If we cancel a tour due to extreme weather or other unforeseen circumstances, guests will receive a full refund or the chance to reschedule. Tours are intended to run with minimum two people and may also be cancelled if there is only one person booked to attend (with a full refund provided).

Please refer to our Terms and Conditions for more information, phone Katina on 0491453222 or email info@flamboyancetours.com.au for any assistance. 

On our Welcome To Adelaide tour we walk about 2.1 kilometres (1.3 miles). We suggest wearing comfortable walking shoes, either open or closed, regardless of your fitness level.

Yes, all tours are wheelchair-accessible – there is flat terrain except one walkway on our two-hour private route where a lift is accessible.

We don’t have scheduled breaks, so we recommend to use a bathroom and stock up on water (and snacks if needed) before departure. You will be stopping repeatedly on any tour to rest your legs though!

This varies between tours, but we believe small groups enhance the experience. Our small-group intimate walk has maximum four guests, food tour The F Factor has a maximum of 10, while our Jimmy C Street Art and Welcome To Adelaide tours can cater to slightly bigger numbers if necessary.

Private tours can be as big or as small as requested. They are available for everyone, from a solo traveller, to a family, to a corporate or school group.

All tour start times and locations are listed with their respective information on the appropriate website page.

All tours end within the Adelaide city centre, with easy transport options close by to take you to your next destination.

No, any child under 5 is allowed to join a tour free of charge! Although we generally don’t recommend our Adelaide tours for children under 10 years old, because of the walking involved and length of tours.

We offer six school-focused itineraries, some of which are modified versions of our regular tours, and others unique.

All tours are on location in the Adelaide CBD. Staff have Working with Children Checks, and tours are conducted in a public space with teachers and chaperones present. We have a Child Safe Environments Policy and Code of Conduct, viewable here. Please email us at info@flamboyancetours.com.au for more information, or visit our School Tours page!

We most certainly do! Email us at info@flamboyancetours.com.au with details of your group size, company and what you would like from a tour. Whether it’s for a group bonding exercise or educational purposes, we can work together to create a relevant event!

Unfortunately no, we specialise in walking tours and don’t offer vehicle services.

If for any reason you are unsatisfied with the product or service you have been provided, please email info@flamboyancetours.com.au detailing the issue and we will resolve the matter as soon as possible.

The F Factor Food Tour

Unfortunately, if you have the likes of a gluten intolerance or a nut allergy, we wouldn’t recommend it.

For lifestyle choices, this Adelaide food tour discusses and provides samples of meat (pork/beef) and dairy-based products. It is unfortunately not suitable for vegans, but vegetarians can attend and receive a substitute to the fritz sample (there are various vegetarian lunch options to choose from also). This must be outlined at the time of booking.

We have a maximum of 10 people on this tour at any time.

Samples along the tour include a slice of fritz meat, Haigh’s chocolates, a frog cake and some nuts, as well as an iced coffee drink with a bakery lunch. You then take home a surprise dessert, and some extra goodies to enjoy!

This is an Adelaide food tour not wholly focused on the Adelaide Central Market, but incorporates it as it gives context to some of the local foods we want to show you. We spend about a third of the walking tour around the area, but we highly recommend you spend time to look at the stalls after the tour.

Virtual Services

We have a range of services that we can carry out purely online. Whether it’s a tour you can view from home, a talk, or extra skilled services, we look forward to helping you.

Of course! Katina has a valid Working With Children check and looks forward to arranging what can be done to suit a school’s curriculum needs! Please visit the Virtual Services page to see what we offer.

A lot of our services are based on your needs, but we do have a list on the Virtual Services page. Because much of the offerings are customised, we ask you contact us for pricing.

Travel Plans and Tips Lists

This depends on how long you are going for in total. The price will be determined based on the hours of work to complete the plan. We must take in to account your destinations, how many places you are visiting, and how long you are in each city for.

Please email info@flamboyancetours.com.au to enquire.

No. We are not a booking agency – all travel plans and tips lists are based on recommendations and fact only, and intended for those who want expert knowledge on what to see and do. It is still up to you to make your personal bookings for flights and accommodation.

Not yet, but we’re working on it! We have many cities in the works, and if your requested city is on our list, we’ll prioritise it so you can have it and get away on your dream holiday! Email us at info@flamboyancetours.com.au with your request.

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