Frequently Asked Questions

We walk in rain, hail or shine – until our hot weather policy kicks in. If a day’s forecast is a temperature of 44 degrees Celsius or higher 12-24 hours before any tour begins, it will be cancelled and notification will be sent out. Walkers will be contacted for the option of a refund or rescheduling.

For wet weather, we rarely cancel tours. Adelaide’s climate is quite manageable in the colder months, and cancelling any tour will only be done when necessary for safety reasons. If this happens guests are entitled to a refund or reschedule, and will be notified.

Generally, we follow a European mentality: “There is no such thing as bad weather, there is only bad clothing.”

For more information on tour cancellations, please refer to our Terms and Conditions.

Flamboyance Tours will provide one reschedule for any booking, a gift card with the amount paid to be used at a future time, or a refund with more than 24 hours’ notice.

No reschedules, gift cards or refunds are given within 24 hours of any tour. No-shows will be charged the full price.

If we cancel a tour due to extreme weather or other unforeseen circumstances, guests will receive a refund or the chance to reschedule.

Please refer to our Terms and Conditions for more information, phone Katina on 0491453222 or email info@flamboyancetours.com.au for any assistance. 

We believe in hosting small groups to enhance your experience.

Most of our shared tours have a maximum of 10 guests:
– Welcome to Adelaide
– Adelaide Central Market Tour
– The F Factor food tour
– Tastes of Chinatown
– Iconic Adelaide Walking Tour
– Port Adelaide Walking Tour
– Paint and Palate Street Art Tour

Our Adelaide Wine Walk has a maximum of eight guests.

Groups often average around four people, which allows for deeper immersion in seeing Adelaide’s sights with guidance from a born-and-raised local.

Private tours can be as big or as small as requested. They are available for everyone, from a solo traveller, to a family, to a corporate or school group.

We strive to ensure all travellers can join us for a tour around Adelaide, and solo travellers can freely book most of our tours.

While we reserve the right to cancel any tour with only one guest, we will make sure to attempt rescheduling where possible first. Most of the time we’ll still run a tour even if it’s just yourself – we hate the idea of anyone missing out, let’s be honest! Please contact us with any questions.

Each tour differs, from how long it goes for to incorporated use of public transport.

– Welcome To Adelaide: 2.1 kilometres (1.3 miles)
– Iconic Adelaide Walking Tour: 4km (2.48 miles)
– The F Factor food tour: 1.3km (0.8 miles)
– Adelaide Central Market Tour: 200m (0.12 miles)
– Tastes of Chinatown tour: 1km (0.62 miles)
– Paint and Palate Street Art Tour: 3km (1.86 miles)
– Port Adelaide Walking Tour: 2km (1.24 miles)
– Adelaide Wine Walk: 1.2km (0.74 miles)
– Private Walking Tour: 3km (1.86 miles)

We suggest wearing comfortable walking shoes, either open or closed, regardless of your fitness level.

Yes, all Flamboyance Tours walks are accessible. There is mostly flat terrain on all regular tours.

On select city tours we briefly visit one location with step-only basement access; we can provide photographs for those unable to use the stairs.

For full accessibility details, visit our accessibility page.

We don’t have scheduled breaks on our shorter tours, so we recommend to use a bathroom and stock up on water (and snacks if needed) before departure.

On our tours of more than two hours, or private tours, there are opportunities for toilet and drink breaks.

You will be stopping repeatedly on any tour to rest your legs though!

All tour start times and locations are listed with their respective information on the appropriate website page.

All tours end within the Adelaide city centre, with easy transport options close by to take you to your next destination.

No, any child under 5 is allowed to join a tour free of charge! However, on food tours they don’t receive any samples.

Please tell us if you’re bringing the little ones when booking.

We offer six school-focused itineraries, some of which are modified versions of our regular tours, and others unique.

All tours are on location in the Adelaide CBD. Staff have Working with Children Checks, and tours are conducted in a public space with teachers and chaperones present. We have a Child Safe Environments Policy and Code of Conduct, viewable here. Please email us at info@flamboyancetours.com.au for more information, or visit our School Tours page!

We most certainly offer tours for corporate groups! Email us at info@flamboyancetours.com.au with details of your group size, company and what you would like from a tour. Whether it’s for a group bonding exercise or educational purposes, we can work together to create a relevant event!

We don’t offer private or coach tours to the wineries – we specialise in walking tours and don’t offer vehicle-led services. But we can guide if a vehicle and driver are provided by you though, so get in touch if you need us to compliment your Adelaide experience!

If for any reason you are unsatisfied with the product or service you have been provided, please email info@flamboyancetours.com.au detailing the issue and we will resolve the matter as soon as possible.