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News

How we are operating in a COVID-19 world

UPDATED: Thursday December 16, 2021

To our valued walkers,

Flamboyance Tours is operating under current guidelines and recommendations from the South Australian and federal governments.

What Flamboyance Tours walks are operating?

We have returned to offering all of our regular walking tours with normal capacities, which range from four to 20 people when full.

We don’t require any proof of COVID vaccination on any of our tours. However, we are subject to any mandates of places we visit and we will update individual tour pages with necessary information as it comes to hand. Tours will not be altered for reasons relating to this.

What procedures are in place?

We have a COVID-Safe Plan approved by the South Australian government, which enables us to operate and assists you in making sure we are adhering to suggested guidelines.

We are conducting contact tracing through the South Australian government’s QR code technology, and ask that attendees have the mySA Gov app to assist with collecting information. If not, a paper log will be kept in line with current state law.

For the safety of those around us, we kindly remind all visitors to check the South Australian government’s latest guidelines for entry as they can change at any time, including quarantine and mask-wearing requirements.

For those who do walk with us, you will be asked to confirm that you will practise social distancing and good hygiene. Hand sanitiser will be available from the guide on request.

Booking policy – cancellations and refunds

We have updated our terms and conditions effective 21/6/2021, reflecting the following:

We ask that you carefully make considerations regarding your personal movements and health before you book with us, as we do not issue refunds for change of mind or if something comes up. However, we are happy to offer a full refund or reschedule if we are the ones to cancel a tour for any reason, or if you can’t attend because of the virus-related reasons of border closures, imposed lockdowns or cancelled flights. Please read our terms and conditions for the full rundown, and for any queries not answered there, please contact us.

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Our operations are subject to change at any time, and this statement will be updated as necessary.

If you are well, we hope to have you discover this great part of the world with us. We hope that you want to discover the history and culture of what makes Adelaide and South Australia so great.

If you wish to do a tour outside the times listed on the respective tour pages, please contact us to request a date and time and we can try to assist subject to regular tour policies.

2021 SA Tourism Awards - SILVER!

UPDATED: Wednesday November 10, 2021

It’s our pleasure to announce that we received silver in the Cultural Tourism category at this year’s South Australian Tourism Awards! This is the one category we nominated for, and took out second place out of five finalists.

Receiving recognition for cultural tourism, also taking in history and heritage, is an amazing feeling for us as we strive to provide exceptional Adelaide walking tours focused on a combination of these fields.

Katina has written a blog on her feelings after receiving the accolade, which you can read here.

We hope to see you on a tour soon – please contact us with any queries!

Great State vouchers - Spring 2021

UPDATED: Tuesday September 14, 2021

We are taking part in the Great State voucher program for the second time as part of the fifth round allocated to the public, after a successful run in round three. We can’t wait to show more locals what travellers see of Adelaide – the quirky food, amazing street art and interesting history.

These vouchers can only be redeemed through the SA government’s Great State voucher website in the specified time frame.

If there are any queries about any of our tours, please contact us!

Updated Terms and Conditions

UPDATED: Tuesday July 13, 2021

We have recently updated our Terms and Conditions, effective June 22, 2021. Guests with future bookings were notified, and a notice up on our home page and Facebook/Instagram pages prior to this update.

Please take the time to read our updates, which include how COVID-related events affect bookings, and our policy on photos being taken during tours for commercial purposes.

If there are any queries about any of our company policies, please contact us!

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