How we are operating in a COVID-19 world
UPDATED: Sunday June 5, 2022
To our valued walkers,
What Flamboyance Tours walks are operating?
We have returned to offering all of our regular walking tours with normal capacities, which range from four to 20 people when full.
We don’t require any proof of COVID vaccination on any of our tours. However, we are subject to any mandates of places we visit and we will update individual tour pages with necessary information as it comes to hand. Tours will not be altered for reasons relating to this.
What procedures are in place?
We are no longer required to have a COVID-Safe Plan, but for the safety of those around us we kindly remind all visitors to check the South Australian government’s latest health guidelines. Rules on quarantine and mask-wearing can change at any time.
For those who do walk with us, we encourage practising physical distancing and good hygiene. Hand sanitiser will be available from the guide on request.
Booking policy – cancellations and refunds
We have amended our policy in 2022 to allow more flexibility when booking. We provide one reschedule, a gift card to use for a future visit or a refund as options when needing to change a booking. We are happy to offer a full refund or reschedule if we are the ones to cancel a tour for any reason, or if you can’t attend because of the virus-related reasons of border closures, imposed lockdowns or cancelled flights.
We ask that you carefully make considerations regarding your personal movements and health before you book with us. Please read our terms and conditions for the full rundown, and for any queries not answered there, please contact us.
Our operations are subject to change at any time, and this statement will be updated as necessary.
If you are well, we hope to have you discover this great part of the world with us. We hope that you want to discover the history and culture of what makes Adelaide and South Australia so great.
If you wish to do a tour outside the times listed on the respective tour pages, please contact us to request a date and time and we can try to assist subject to regular tour policies.
2021 SA Tourism Awards - SILVER!
UPDATED: Wednesday November 10, 2021
It’s our pleasure to announce that we received silver in the Cultural Tourism category at this year’s South Australian Tourism Awards! This is the one category we nominated for, and took out second place out of five finalists.
Receiving recognition for cultural tourism, also taking in history and heritage, is an amazing feeling for us as we strive to provide exceptional Adelaide walking tours focused on a combination of these fields.
Katina has written a blog on her feelings after receiving the accolade, which you can read here.
We hope to see you on a tour soon – please contact us with any queries!
Great State vouchers - Spring 2021
UPDATED: Tuesday September 14, 2021
We are taking part in the Great State voucher program for the second time as part of the fifth round allocated to the public, after a successful run in round three. We can’t wait to show more locals what travellers see of Adelaide – the quirky food, amazing street art and interesting history.
These vouchers can only be redeemed through the SA government’s Great State voucher website in the specified time frame.
If there are any queries about any of our tours, please contact us!
Updated Terms and Conditions
UPDATED: Tuesday July 13, 2021
We have recently updated our Terms and Conditions, effective June 22, 2021. Guests with future bookings were notified, and a notice up on our home page and Facebook/Instagram pages prior to this update.
Please take the time to read our updates, which include how COVID-related events affect bookings, and our policy on photos being taken during tours for commercial purposes.
If there are any queries about any of our company policies, please contact us!