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News – Coronavirus

Our response to COVID-19 (Coronavirus)

UPDATED: Monday, June 1, 2020

To our valued walkers,

Flamboyance Tours is still operating under current guidelines and recommendations from the South Australian and federal governments.

The current recommendation is that within South Australia we are allowed to travel freely provided that we do not fall under the requirements to self-isolate for a two-week period. In South Australia gatherings of 10 people allowed outdoors, but social distancing must be observed.

What tours are operating?

We have returned to offering all of our regular walking tours, except our tips-based walking tour which will not be operating for the foreseeable future. For private tours and our food tour The F Factor, there will be a maximum of six in the group to adhere to social distancing guidelines specific to what we do, while for the Intimate Walk, the maximum of four participants still stands.

What procedures do you have in place?

For the safety of those around us, we kindly remind everyone that all entrants into Australia from Monday March 16, and all entrants into South Australia from Monday March 23 must self-isolate for 14 days to help prevent the spread of coronavirus.

For those who do walk with us, you will be asked to confirm that you will practise social distancing measures of standing 1.5 metres away from others, and practise good hygiene. Hand sanitiser will be available from the guide, while you are welcome to bring and wear your own mask if you wish.

We are also obliged to ask you the following questions on booking and arrival:

  • Have you returned to Australia from overseas in the last 14 days?
  • Have you travelled from interstate in the last 14 days?
  • Do you have any cold or flu-like symptoms including shortness of breath, coughing or a high temperature?
  • Have you been in close contact with anyone that has been diagnosed with COVID-19?

We do have a COVID-Safe Plan (see button below) approved by the South Australian government which enables us to operate and assists you in making sure we are adhering to suggested guidelines.

Virtual services and home tours

Flamboyance Tours also has a range of online services for schools and businesses, and hope that we can be useful during this time in a virtual space. Please refer to our virtual services page here.

Our home tours are a great look into Adelaide whether you’re a local or one day hoping to visit. We have a two-hour city landmarks tour available as a virtual tour, while A Tourist In Adelaide is a part-tour, part-interactive experience that’s a good bit of fun and we hope you check it out. See our Home Tours page for more. 

Booking policy – cancellations and refunds

We ask that you carefully make considerations regarding your personal movements and health before you book with us, as we unfortunately can not issue refunds for change of mind or reasons relating to the virus. However, we are happy to offer a rescheduling of the tour if the virus is the reason for any cancellation. For any queries, please contact us.

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Our operations are subject to change at any time, and this statement will be continuously updated.

If you are well, we hope to have you discover this great part of the world with us even in this time of uncertainty. We hope that you want to discover the history and culture of what makes Adelaide and South Australia so great – either physically to maintain general fitness and well-being, or virtually!

If you wish to do a tour outside the times listed on the respective tour pages, please contact us to request a date and time.

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